Thursday, July 8, 2010

CALL CENTER TRY OUTS

I imagined working in a Call Center industries but never tried harder, maybe because I don’t wanna give up on my profession. I still need to learn more about how engineering really works.

But on the other hand, I didn’t take aside the perks of working in a Call Center, that’s why I tried applying.

From myriad companies, I first tried at SYKES which is located at 34th floor of Burgundy building in Makati.  I had a preliminary interview which I believed I’ve done well. But when the HR representative asked me if I am willing to be assigned at their branch at Ortigas, I said, I will think about it first. Then she told me to give her a call if I’ll make up my mind.

If I will try working in a graveyard shift, then I would prefer working in Makati since it’s the nearest and safest part of Metro Manila.

Then my quest didn’t end there. I participated in Metro Job Fair at SM Megamall. As expected, Call Center related companies are flooding in there.

Here is the funniest interview I ever had. A girl approached me asking me to try applying in their company CONVERGYS, that’s a One day hiring process-- which is common to call centers, you’ll know whether you’re hired or junked at the end of the day. So, I tried my luck. That’s actually a very short interview, a little something about your self, a paragraph to read and a story to make out of a picture. I had created a very non sense story that I would even junk myself for that, I even stuttered many times, I lost words. As expected, I didn’t make it.

 A piece of advice, if you plan to apply in a call center, practice your speech, answer possible interview questions, do a lot of oral readings, and review your English grammar. In that way, you’ll be confident. Don’t do the same thing, I tried my luck unequipped, not to mention that I was once an engineering student who's not into public speaking.

So you think I had stopped trying? I did not. At the same day, I submitted my resume to other companies, very few engineering related firms. Well, let’s focus only to call center issues. I had a very quick interview at KGB and will only call me for a real battle. I had my name listed to SUTHERLAND, no interview yet. And I submitted my resume to PLDT which gave me a schedule of interview.

After almost a week, I attended the interview PLDT scheduled me there at Mandaluyong office. I passed their exam, and the two sets of interview. Then I was referred to my preferred location, PLDT Ventus at Makati for Eco Screening. Afraid that I might be hired, I didn’t grace my presence there at Makati Office (lol)....as if.

So that’s it… It ends there.

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